Fixing the YouTube won’t play on iPhone, iPad, appleTV or iPod devices with Untange as the Gateway

A common issue it seems with iDevices, iPod, iPad, iPhone, appleTV and other apple devices is the error message when trying to play YouTube video’s “The Server is not correctly configured.” This is very common and very annoying to users! Basically it is the result, in most cases of “HTTP Resumes” being disabled as a virus blocking/firewall measure. In this How to I’ll show you how to fix this issue if you operate an Untangle Gateway, box see www.untangle.com (it rocks, trust me. I have it in play from small sites through to many many user sites and highly recommend it!) , however if you can find the same settings in your gateway/router you can probably fix this issue on that too.

  • Log into your Untangle Administration panel and click on the settings button on the Virus Blocker

  • Now simply expand out the Advanced Settings and uncheck the “Disable HTTP Resume” Radio button then click Apply or OK and that’s it! See image below.

I am confident this fix can be adapted to other routers and gateway devices. Any questions, post them in the comments. Thanks guys and happy You Tube watching :)

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